Airline On Time Performance Statistics —Monthly

Summary—December 2015

For December 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 84.2 per cent for on time arrivals and 83.7 per cent for on time departures.  Cancellations represented 2.1 per cent of all scheduled flights.  The equivalent figures for December 2014 were 80.9 per cent for arrivals, 82.8 per cent for departures and 1.8 per cent for cancellations.

This month’s on time arrivals figure was better than the long term average performance for all routes (82.6 per cent) while the on time departures figure was worse than the long term average (84.1 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 88.6 per cent, followed by Virgin Australia at 88.3 per cent, Tigerair at 82.3 per cent and Jetstar at 68.0 per cent. Regional Express was the best performing regional airline for on time arrivals at 88.0 per cent, followed by Virgin Australia Regional Airlines at 86.8 per cent and QantasLink at 86.2 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 87.4 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 88.1 per cent.

Virgin Australia achieved the highest level of on time departures for December 2015 at 89.0 per cent, followed by Qantas at 88.4 per cent, Tigerair at 81.9 per cent and Jetstar at 63.2 per cent.  Of the regional airlines, Regional Express recorded 90.3 per cent followed by Virgin Australia Regional Airlines at 86.7 per cent and QantasLink at 86.2 per cent. The Qantas network recorded 87.3 per cent for on time departures while the Virgin Australia network recorded 88.6 per cent.

Jetstar had the highest percentage of cancellations (4.5 per cent) during the month, followed by QantasLink (2.9 per cent), Virgin Australia Regional Airlines (2.2 per cent), Virgin Australia (1.4 per cent), Tigerair and Qantas (both on 1.0 per cent) and Regional Express (0.5 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in December 2015, the Perth-Darwin route had the highest percentage of on time arrivals (98.6 per cent) and the  highest percentage of on time departures (also 98.6 per cent). The Port Macquarie‑Sydney route had the lowest percentage of on time arrivals (59.9 per cent) and the Sunshine Coast‑Sydney route had the lowest percentage of on time departures (62.1 per cent).

Cancellations were highest on the Perth-Melbourne route at 8.6 per cent, followed by the Melbourne-Perth route at 8.4 per cent, the Moranbah-Brisbane route at 5.5 per cent, the Sydney-Canberra route 5.3 per cent and the Canberra-Sydney and Cairns-Townsville routes at 4.9 per cent.

Newman Airport recorded the highest percentage of on time arrivals (97.3 per cent) and Kalgoorlie Airport recorded the highest percentage of on time departures (95.6 per cent). Port Macquarie Airport recorded the lowest percentage of on time arrivals (66.2 per cent) and Sunshine Coast Airport recorded the lowest percentage of on time departures (63.2 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for December 2015
 SectorsArrivals On TimeDeaprtures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 8369 7995 5439 68.0 5056 63.2 374 4.5
Qantas 9537 9446 8372 88.6 8347 88.4 91 1.0
QantasLink 10110 9818 8466 86.2 8467 86.2 292 2.9
Regional Express 5148 5122 4505 88.0 4625 90.3 26 0.5
Tigerair 2348 2325 1914 82.3 1905 81.9 23 1.0
Virgin Australia 11010 10859 9592 88.3 9665 89.0 151 1.4
Virgin Australia Regional Airlines 2365 2313 2007 86.8 2006 86.7 52 2.2
All Airlines 48887 47878 40295 84.2 40071 83.7 1009 2.1
Qantas - all QF designated services 19647 19264 16838 87.4 16814 87.3 383 1.9
Virgin Australia - all VA designated services 13375 13172 11599 88.1 11671 88.6 203 1.5

Figure 1: Total Industry On Time Performance by month from December 2012