Airline On Time Performance Statistics —Monthly

Summary—October 2016

For October 2016, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.0 per cent for on time arrivals and 83.4 per cent for on time departures.  Cancellations represented 1.8 per cent of all scheduled flights.  The equivalent figures for October 2015 were 86.8 per cent for arrivals, 87.6 per cent for departures and 1.2 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also lower than the long term average (84.2 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 84.3 per cent followed by Qantas at 83.2 per cent, Tigerair Australia at 78.9 per cent and Jetstar at 72.4 per cent. Of the regional airlines, Virgin Australia Regional Airlines recorded 85.2 per cent for on time arrivals, followed by QantasLink at 84.5 per cent and Regional Express at 84.0 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 83.9 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 84.4 per cent.

Virgin Australia also achieved the highest level of on time departures for October 2016 at 87.3 per cent, followed by Qantas at 84.6 per cent, Tigerair Australia at 81.5 per cent and Jetstar at 69.5 per cent.  Of the regional airlines, Regional Express recorded 86.9 per cent, followed by Virgin Australia Regional Airlines at 85.7 per cent and QantasLink at 85.6 per cent. The Qantas network recorded 85.1 per cent for on time departures while the Virgin Australia network recorded 87.2 per cent.

QantasLink had the highest percentage of cancellations (2.8 per cent) during the month, followed by Virgin Australia Regional Airlines (2.4 per cent), Jetstar (2.3 per cent), Virgin Australia (1.6 per cent), Qantas (1.4 per cent), Tigerair Australia (1.1 per cent) and Regional Express (0.5 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in October 2016, the Cairns-Townsville route had the highest percentage of on time arrivals (98.9 per cent) and the highest percentage of on time departures (also 98.9 per cent). The Cairns-Melbourne route had the lowest percentage of on time arrivals (59.1 per cent) and the Sunshine Coast‑Sydney route had the lowest percentage of on time departures (60.6 per cent). 

Cancellations were highest on the Moranbah-Brisbane route at 6.3 per cent, followed by the Karratha-Perth route at 5.9 per cent, the Sydney-Tamworth and Tamworth-Sydney routes at 5.8 per cent, the Perth-Karratha route at 5.6 per cent and the Port Hedland-Perth route at 5.1 per cent.

Ayers Rock Airport recorded the highest percentage of on time arrivals (95.1 per cent) and Moranbah Airport recorded the highest percentage of on time departures (94.0 per cent). Launceston Airport recorded the lowest percentage of on time arrivals (72.8 per cent) and Sunshine Coast Airport recorded the lowest percentage of on time departures (61.9 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for October 2016
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 7600 7424 5377 72.4 5163 69.5 176 2.3
Qantas 9466 9330 7763 83.2 7897 84.6 136 1.4
QantasLink 10668 10365 8758 84.5 8871 85.6 303 2.8
Regional Express 6405 6375 5352 84.0 5542 86.9 30 0.5
Tigerair Australia 2335 2310 1823 78.9 1882 81.5 25 1.1
Virgin Australia 12553 12351 10414 84.3 10785 87.3 202 1.6
Virgin Australia Regional Airlines 718 701 597 85.2 601 85.7 17 2.4
All Airlines 49745 48856 40084 82.0 40741 83.4 889 1.8
Qantas - all QF designated services 20134 19695 16521 83.9 16768 85.1 439 2.2
Virgin Australia - all VA designated services 13271 13052 11011 84.4 11386 87.2 219 1.7

 

Figure 1: Total Industry On Time Performance by month from October 2013