Airline On Time Performance Statistics —Monthly

Summary—July 2016

For July 2016, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 77.3 per cent for on time arrivals and 79.5 per cent for on time departures.  Cancellations represented 2.2 per cent of all scheduled flights.  The equivalent figures for July 2015 were 82.8 per cent for arrivals, 84.3 per cent for departures and 2.0 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (82.7 per cent) and the on time departures figure was also lower than the long term average (84.2 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 79.5 per cent followed by Virgin Australia at 78.2 per cent, Tigerair Australia at 73.6 per cent and Jetstar at 68.8 per cent. Of the regional airlines, Virgin Australia Regional Airlines and QantasLink recorded 79.8 per cent for on time arrivals, followed by Regional Express at 79.6 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 79.6 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 78.3 per cent.

Qantas also achieved the highest level of on time departures for July 2016 at 82.9 per cent, followed by Virgin Australia at 81.3 per cent, Tigerair Australia at 77.4 per cent and Jetstar at 67.6 per cent.  Of the regional airlines, Virgin Australia Regional Airlines recorded 83.5 per cent, followed by Regional Express at 83.4 per cent and QantasLink at 80.8 per cent. The Qantas network recorded 81.8 per cent for on time departures while the Virgin Australia network recorded 81.4 per cent.

QantasLink had the highest percentage of cancellations (3.3 per cent) during the month, followed by Virgin Australia (3.1 per cent), Jetstar (1.9 per cent), Qantas (1.8 per cent), Virgin Australia Regional Airlines (1.3 per cent), Regional Express (0.7 per cent) and Tigerair Australia (0.5 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in July 2016, the Mount Isa-Brisbane route had the highest percentage of on time arrivals (93.2 per cent) and the Brisbane-Mount Isa route had the highest percentage of on time departures (94.5 per cent). The Newcastle-Melbourne route had the lowest percentage of on time arrivals (58.4 per cent) and the Ayers Rock‑Sydney route had the lowest percentage of on time departures (54.1 per cent). 

Cancellations were highest on the Brisbane-Moranbah route at 9.9 per cent, followed by the Moranbah-Brisbane route at 8.9 per cent, the Canberra-Sydney route at 6.4 per cent, the Melbourne-Sydney route at 6.2 per cent and the Sydney‑Melbourne and Sydney-Canberra routes at 5.9 per cent.

Newman Airport recorded the highest percentage of on time arrivals (93.0 per cent) and Mount Isa Airport recorded the highest percentage of on time departures (91.9 per cent). Ayers Rock Airport recorded the lowest percentage of on time arrivals (62.9 per cent) and the lowest percentage of on time departures (54.1 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for July 2016
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 7574 7433 5113 68.8 5025 67.6 141 1.9
Qantas 9398 9233 7338 79.5 7657 82.9 165 1.8
QantasLink 10574 10228 8158 79.8 8268 80.8 346 3.3
Regional Express 6579 6530 5200 79.6 5445 83.4 49 0.7
Tigerair Australia 2333 2322 1709 73.6 1797 77.4 11 0.5
Virgin Australia 12913 12513 9787 78.2 10170 81.3 400 3.1
Virgin Australia Regional Airlines 668 659 526 79.8 550 83.5 9 1.3
All Airlines 50039 48918 37831 77.3 38912 79.5 1121 2.2
Qantas - all QF designated services 19972 19461 15496 79.6 15925 81.8 511 2.6
Virgin Australia - all VA designated services 13581 13172 10313 78.3 10720 81.4 409 3.0

 

Figure 1: Total Industry On Time Performance by month from July 2013