Airline On Time Performance Statistics —Monthly

Summary—June 2016

For June 2016, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.5 per cent for on time arrivals and 83.9 per cent for on time departures.  Cancellations represented 2.2 per cent of all scheduled flights.  The equivalent figures for June 2015 were 87.9 per cent for arrivals, 88.8 per cent for departures and 1.5 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also lower than the long term average (84.2 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 85.4 per cent followed by Qantas at 84.8 per cent, Tigerair Australia at 80.0 per cent and Jetstar at 73.4 per cent. QantasLink was the best performing regional airline for on time arrivals at 84.3 per cent, followed by Virgin Australia Regional Airlines at 81.6 per cent and Regional Express at 81.5 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 84.5 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 85.2 per cent.

Virgin Australia also achieved the highest level of on time departures for June 2016 at 87.7 per cent, followed by Qantas at 86.5 per cent, Tigerair Australia at 82.7 per cent and Jetstar at 70.9 per cent.  Of the regional airlines, Virgin Australia Regional Airlines and QantasLink recorded 85.3 per cent followed by Regional Express at 84.8 per cent. The Qantas network recorded 85.8 per cent for on time departures while the Virgin Australia network recorded 87.6 per cent.

Virgin Australia had the highest percentage of cancellations (2.6 per cent) during the month, followed by QantasLink (2.5 per cent), Virgin Australia Regional Airlines (2.3 per cent), Jetstar (2.2 per cent), Tigerair Australia (2.1 per cent), Qantas (1.7 per cent) and Regional Express (1.5 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in June 2016, the Brisbane-Mount Isa and Mount Isa-Brisbane routes had the highest percentage of on time arrivals (95.9 per cent) and the Brisbane-Mount Isa route had the highest percentage of on time departures (95.9 per cent). The Sunshine Coast-Sydney route had the lowest percentage of on time arrivals (65.7 per cent) and the Ayers Rock‑Sydney route had the lowest percentage of on time departures (61.7 per cent). 

Cancellations were highest on the Brisbane-Moranbah route at 8.4 per cent, followed by the Sunshine Coast-Sydney and Moranbah-Brisbane routes at 6.9 per cent, the Armidale-Sydney route at 5.7 per cent, the Sydney-Sunshine Coast route at 5.6 per cent and the Sydney-Melbourne route at 5.4 per cent.

Mount Isa Airport recorded the highest percentage of on time arrivals (95.9 per cent) and the highest percentage of on time departures (94.6 per cent). Ayers Rock Airport recorded the lowest percentage of on time arrivals (68.3 per cent) and the lowest percentage of on time departures (61.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for June 2016
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6494 6349 4661 73.4 4503 70.9 145 2.2
Qantas 8852 8704 7379 84.8 7530 86.5 148 1.7
QantasLink 10222 9970 8403 84.3 8500 85.3 252 2.5
Regional Express 6289 6195 5051 81.5 5252 84.8 94 1.5
Tigerair Australia 2024 1981 1585 80.0 1638 82.7 43 2.1
Virgin Australia 11960 11653 9948 85.4 10216 87.7 307 2.6
Virgin Australia Regional Airlines 605 591 482 81.6 504 85.3 14 2.3
All Airlines 46446 45443 37509 82.5 38143 83.9 1003 2.2
Qantas - all QF designated services 19074 18674 15782 84.5 16030 85.8 400 2.1
Virgin Australia - all VA designated services 12565 12244 10430 85.2 10720 87.6 321 2.6

In January 2016, Virgin Australia transferred their ATR fleet from Virgin Australia Regional Airlines to Virgin Australia.

Figure 1: Total Industry On Time Performance by month from June 2013