Airline On Time Performance Statistics —Monthly

Summary—April 2016

For April 2016, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 88.9 per cent for on time arrivals and 89.3 per cent for on time departures.  Cancellations represented 1.1 per cent of all scheduled flights.  The equivalent figures for April 2015 were 82.2 per cent for arrivals, 83.9 per cent for departures and 1.7 per cent for cancellations.

This month’s on time arrivals figure was better than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also better than the long term average (84.2 per cent). The rate of cancellations was lower than the long term average of 1.4 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 92.1 per cent followed by Qantas at 90.8 per cent, Tigerair Australia at 89.6 per cent and Jetstar at 82.9 per cent. Regional Express was the best performing regional airline for on time arrivals at 88.3 per cent, followed by QantasLink at 88.0 per cent and Virgin Australia Regional Airlines at 84.7 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 89.4 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 91.8 per cent.

Virgin Australia also achieved the highest level of on time departures for April 2016 at 93.0 per cent, followed by Qantas at 91.3 per cent, Tigerair Australia at 90.6 per cent and Jetstar at 79.7 per cent.  Of the regional airlines, Regional Express recorded 91.4 per cent followed by Virgin Australia Regional Airlines at 88.2 per cent and QantasLink at 88.1 per cent. The Qantas network recorded 89.6 per cent for on time departures while the Virgin Australia network recorded 92.8 per cent.

QantasLink had the highest percentage of cancellations (2.5 per cent) during the month, followed by Jetstar (1.1 per cent), Qantas (0.9 per cent), Virgin Australia (0.6 per cent), Regional Express and Virgin Australia Regional Airlines (both 0.5 per cent) and Tigerair Australia (0.1 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in April 2016, the Brisbane-Proserpine route had the highest percentage of on time arrivals (100.0 per cent) and the Darwin-Alice Springs route had the highest percentage of on time departures (97.2 per cent). The Launceston‑Sydney route had the lowest percentage of on time arrivals (73.3 per cent) and the Hamilton Island‑Sydney route had the lowest percentage of on time departures (68.1 per cent). 

Cancellations were highest on the Brisbane-Moranbah route at 8.8 per cent, followed by the Moranbah-Brisbane route at 7.2 per cent, the Sydney-Canberra route at 3.9 per cent, the Canberra-Sydney route at 3.8 per cent and the Newcastle-Brisbane route at 3.5 per cent.

Proserpine Airport recorded the highest percentage of on time arrivals (100.0 per cent) and Mount Isa Airport recorded the highest percentage of on time departures (95.8 per cent). Port Macquarie Airport recorded the lowest percentage of on time arrivals (74.2 per cent) and the lowest percentage of on time departures (72.3 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for April 2016
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 7034 6957 5764 82.9 5543 79.7 77 1.1
Qantas 9136 9056 8223 90.8 8265 91.3 80 0.9
QantasLink 10292 10037 8837 88.0 8845 88.1 255 2.5
Regional Express 6333 6300 5560 88.3 5760 91.4 33 0.5
Tigerair Australia 2109 2106 1888 89.6 1908 90.6 3 0.1
Virgin Australia 12219 12146 11189 92.1 11299 93.0 73 0.6
Virgin Australia Regional Airlines 606 603 511 84.7 532 88.2 3 0.5
All Airlines 47729 47205 41972 88.9 42152 89.3 524 1.1
Qantas - all QF designated services 19428 19093 17060 89.4 17110 89.6 335 1.7
Virgin Australia - all VA designated services 12825 12749 11700 91.8 11831 92.8 76 0.6

In January 2016, Virgin Australia transferred their ATR fleet from Virgin Australia Regional Airlines to Virgin Australia.

Figure 1: Total Industry On Time Performance by month from April 2013