Airline On Time Performance Statistics —Monthly

Summary—June 2015

For June 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 87.9 per cent for on time arrivals and 88.8 per cent for on time departures.  Cancellations represented 1.5 per cent of all scheduled flights.  The equivalent figures for June 2014 were 81.3 per cent for arrivals, 83.1 per cent for departures and 1.8 per cent for cancellations.

This month’s figures were above the long term average performance for all routes (82.5 per cent for arrivals and 84.0 per cent for departures). The rate of cancellations was higher than the long term average of 1.3 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 92.1 per cent, followed by Qantas at 90.7 per cent, Tigerair at 87.5 per cent and Jetstar at 83.4 per cent. QantasLink was the best performing regional airline for on time arrivals at 86.1 per cent, followed by Regional Express at 85.3 per cent and Virgin Australia Regional Airlines at 84.8 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 88.3 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 90.7 per cent.

Virgin Australia also achieved the highest level of on time departures for June 2015 at 93.2 per cent, followed by Qantas at 91.4 per cent, Tigerair at 89.5 per cent and Jetstar at 81.8 per cent.  The regional airlines were led by Regional Express at 88.1 per cent, followed by QantasLink at 87.4 per cent and Virgin Australia Regional Airlines at 85.2 per cent. The Qantas network recorded 89.4 per cent for on time departures while the Virgin Australia network recorded 91.7 per cent.

QantasLink had the highest percentage of cancellations (2.5 per cent) during the month, followed by Virgin Australia Regional Airlines (2.2 per cent), Jetstar (1.5 per cent), Virgin Australia (1.4 per cent), Qantas (1.2 per cent), Tigerair (0.7 per cent) and Regional Express (0.3 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 64 routes are shown on pages 10-22.

Of the 64 routes which met the criteria for on time performance reporting in June 2015, the Canberra-Adelaide route had the highest percentage of on time arrivals (100.0 per cent) and the Melbourne-Hamilton Island route had the highest percentage of on time departures (also 100.0 per cent). The Darwin-Sydney route had the lowest percentage of on time arrivals (70.7 per cent) and the lowest percentage of on time departures (also 70.7 per cent).

Cancellations were highest on the Canberra-Sydney route at 5.1 per cent, followed by the Sydney-Canberra route at 4.6 per cent, the Launceston-Melbourne route at 4.5 per cent, the Gladstone-Brisbane route at 4.3 per cent and the Melbourne-Launceston and Brisbane‑Gladstone routes at 3.9 per cent.

Port Hedland Airport recorded the highest percentage of on time arrivals (94.7 per cent) and Newman Airport recorded the highest percentage of on time departures (96.7 per cent). Albury Airport recorded the lowest percentage of on time arrivals (75.4 per cent) and Broome Airport recorded the lowest percentage of on time departures (73.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for June 2015
 SectorsArrivals On TimeDeaprtures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6651 6549 5460 83.4 5359 81.8 102 1.5
Qantas 9623 9510 8626 90.7 8694 91.4 113 1.2
QantasLink 10149 9897 8518 86.1 8649 87.4 252 2.5
Regional Express 5765 5750 4906 85.3 5066 88.1 15 0.3
Tigerair 1985 1971 1725 87.5 1764 89.5 14 0.7
Virgin Australia 10791 10640 9802 92.1 9921 93.2 151 1.4
Virgin Australia Regional Airlines 2522 2467 2091 84.8 2102 85.2 55 2.2
All Airlines 47486 46784 41128 87.9 41555 88.8 702 1.5
Qantas - all QF designated services 19772 19407 17144 88.3 17343 89.4 365 1.8
Virgin Australia - all VA designated services 13313 13107 11893 90.7 12023 91.7 206 1.5

Figure 1: Total Industry On Time Performance by month from June 2012