Airline On Time Performance Statistics —Monthly

Summary—July 2015

For July 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.8 per cent for on time arrivals and 84.3 per cent for on time departures.  Cancellations represented 2.0 per cent of all scheduled flights.  The equivalent figures for July 2014 were 82.1 per cent for arrivals, 83.5 per cent for departures and 1.7 per cent for cancellations.

This month’s figures were above the long term average performance for all routes (82.5 per cent for arrivals and 84.0 per cent for departures). The rate of cancellations was higher than the long term average of 1.3 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 86.8 per cent, followed by Qantas at 85.5 per cent, Tigerair at 76.2 per cent and Jetstar at 74.5 per cent. QantasLink was the best performing regional airline for on time arrivals at 83.6 per cent, followed by Regional Express at 82.8 per cent and Virgin Australia Regional Airlines at 80.9 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 84.5 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 85.7 per cent.

Virgin Australia also achieved the highest level of on time departures for July 2015 at 88.9 per cent, followed by Qantas at 87.2 per cent, Tigerair at 80.4 per cent and Jetstar at 72.2 per cent.  Of the regional airlines, Regional Express and QantasLink both recorded 85.5 per cent and Virgin Australia Regional Airlines recorded 83.0 per cent. The Qantas network recorded 86.3 per cent for on time departures while the Virgin Australia network recorded 87.8 per cent.

QantasLink had the highest percentage of cancellations (3.0 per cent) during the month, followed by Virgin Australia (2.6 per cent), Jetstar (2.3 per cent), Virgin Australia Regional Airlines (also 2.3 per cent), Qantas (1.3 per cent), Tigerair (1.2 per cent) and Regional Express (0.4 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 63 routes are shown on pages 10-22.

Of the 63 routes which met the criteria for on time performance reporting in July 2015, the Newman-Perth route had the highest percentage of on time arrivals (96.3 per cent) and the Brisbane-Mount Isa route had the highest percentage of on time departures (100.0 per cent). The Darwin-Sydney route had the lowest percentage of on time arrivals (56.6 per cent) and the lowest percentage of on time departures (50.8 per cent).

Cancellations were highest on the Hamilton Island-Brisbane route at 8.3 per cent, followed by the Hamilton Island-Sydney route at 8.1 per cent, the Moranbah-Brisbane route at 7.9 per cent, the Canberra-Sydney and Sydney-Canberra routes at 7.6 per cent and the Brisbane‑Moranbah route at 6.8 per cent.

Mount Isa Airport recorded the highest percentage of on time arrivals (95.3 per cent) and Newman Airport recorded the highest percentage of on time departures (96.3 per cent). Launceston Airport recorded the lowest percentage of on time arrivals (75.5 per cent) and Broome Airport recorded the lowest percentage of on time departures (66.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for July 2015
 SectorsArrivals On TimeDeaprtures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 7628 7449 5547 74.5 5379 72.2 179 2.3
Qantas 10042 9907 8468 85.5 8635 87.2 135 1.3
QantasLink 10527 10214 8534 83.6 8733 85.5 313 3.0
Regional Express 6303 6277 5200 82.8 5368 85.5 26 0.4
Tigerair 2220 2194 1672 76.2 1763 80.4 26 1.2
Virgin Australia 11521 11220 9744 86.8 9979 88.9 301 2.6
Virgin Australia Regional Airlines 2708 2647 2141 80.9 2197 83.0 61 2.3
All Airlines 50949 49908 41306 82.8 42054 84.3 1041 2.0
Qantas - all QF designated services 20569 20121 17002 84.5 17368 86.3 448 2.2
Virgin Australia - all VA designated services 14229 13867 11885 85.7 12176 87.8 362 2.5

Figure 1: Total Industry On Time Performance by month from July 2012