Airline On Time Performance Statistics —Monthly

Summary—March 2016

For March 2016, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 85.3 per cent for on time arrivals and 86.3 per cent for on time departures.  Cancellations represented 1.3 per cent of all scheduled flights.  The equivalent figures for March 2015 were 87.0 per cent for arrivals, 88.9 per cent for departures and 1.0 per cent for cancellations.

This month’s on time arrivals figure was better than the long term average performance for all routes (82.7 per cent) and the on time departures figure was also better than the long term average (84.1 per cent). The rate of cancellations was lower than the long term average of 1.4 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 88.2 per cent followed by Qantas at 87.5 per cent, Tigerair Australia at 81.2 per cent and Jetstar at 79.3 per cent. Virgin Australia Regional Airlines was the best performing regional airline for on time arrivals at 90.3 per cent, followed by QantasLink at 85.8 per cent and Regional Express at 83.1 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 86.6 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 88.3 per cent.

Virgin Australia also achieved the highest level of on time departures for March 2016 at 89.5 per cent, followed by Qantas at 89.0 per cent, Tigerair Australia at 82.1 per cent and Jetstar at 76.9 per cent.  Of the regional airlines, Virgin Australia Regional Airlines recorded 90.7 per cent followed by Regional Express at 86.9 per cent and QantasLink at 86.4 per cent. The Qantas network recorded 87.7 per cent for on time departures while the Virgin Australia network recorded 89.5 per cent.

QantasLink had the highest percentage of cancellations (2.5 per cent) during the month, followed by Virgin Australia (1.5 per cent), Qantas (1.0 per cent), Virgin Australia Regional Airlines and Tigerair Australia (both 0.9 per cent), Regional Express (0.6 per cent) and Jetstar (0.5 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in March 2016, the Brisbane-Mount Isa, Mount Isa-Brisbane, Brisbane-Hobart and Hobart-Brisbane routes all recorded 100.0 per cent for on time arrivals. The Mount Isa-Brisbane and Hobart-Brisbane routes recorded 100.0 per cent for on time departures. The Port Macquarie‑Sydney route had the lowest percentage of on time arrivals (65.5 per cent) and the Hamilton Island‑Sydney route had the lowest percentage of on time departures (59.7 per cent). 

Cancellations were highest on the Brisbane-Hamilton Island and Hamilton Island-Brisbane routes at 5.1 per cent, followed by the Sydney-Canberra route at 4.9 per cent, the Brisbane-Moranbah and Canberra-Sydney routes at 4.8 per cent, the Moranbah-Brisbane route at 4.4 per cent and the Tamworth-Sydney route at 3.8 per cent.

Mount Isa Airport recorded the highest percentage of on time arrivals (100.0 per cent) and the highest percentage of on time departures (also 100.0 per cent). Port Macquarie Airport recorded the lowest percentage of on time arrivals (68.7 per cent) and the lowest percentage of on time departures (71.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for March 2016
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 7061 7023 5567 79.3 5400 76.9 38 0.5
Qantas 9670 9575 8375 87.5 8521 89.0 95 1.0
QantasLink 10581 10313 8845 85.8 8913 86.4 268 2.5
Regional Express 6474 6434 5346 83.1 5594 86.9 40 0.6
Tigerair 2244 2224 1805 81.2 1827 82.1 20 0.9
Virgin Australia 12833 12646 11153 88.2 11316 89.5 187 1.5
Virgin Australia Regional Airlines 530 525 474 90.3 476 90.7 5 0.9
All Airlines 49393 48740 41565 85.3 42047 86.3 653 1.3
Qantas - all QF designated services 20251 19888 17220 86.6 17434 87.7 363 1.8
Virgin Australia - all VA designated services 13363 13171 11627 88.3 11792 89.5 192 1.4

In January 2016, Virgin transferred their ATR fleet from Virgin Australia Regional Airlines to Virgin Australia.

Figure 1: Total Industry On Time Performance by month from March 2013