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Summary — November 2024

For November 2024, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 68.4 per cent for on time arrivals and 69.0 per cent for on time departures. The cancellation rate for the month was 2.6 per cent. The equivalent figures for November 2023 were 64.1 per cent for on time arrivals, 65.9 per cent for on time departures and 3.7 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (80.7 per cent) and the on time departures figure was also lower than the long term average (81.9 per cent). The rate of cancellations was higher than the long term average of 2.2 per cent.

The Qantas network (Qantas and QantasLink combined operations) recorded 68.0 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 62.7 per cent. Skytrans achieved the highest on time arrivals at 97.7 per cent, followed by Hinterland at 90.9 per cent, QantasLink at 73.1 per cent, Rex Airlines at 72.6 per cent, Jetstar at 68.0 per cent, Virgin Australia Regional Airlines at 66.7 per cent, Virgin Australia at 62.6 per cent and Qantas at 60.3 per cent.

The Qantas network recorded 68.2 per cent for on time departures while the Virgin Australia network recorded 64.0 per cent. Skytrans achieved the highest level of on time departures for November 2024 at 97.7 per cent, followed by Hinterland at 93.0 per cent, Rex Airlines at 76.2 per cent, QantasLink at 73.3 per cent, Jetstar at 66.2 per cent, Virgin Australia at 64.1 per cent, Virgin Australia Regional Airlines at 61.1 per cent and Qantas at 60.4 per cent.

QantasLink recorded the highest percentage of cancellations at 3.6 per cent during the month, followed by Qantas at 3.1 per cent, Hinterland at 2.8 per cent, Rex Airlines at 2.5 per cent, Jetstar at 2.4 per cent, Virgin Australia at 1.7 per cent and Virgin Australia Regional Airlines and Skytrans both at 1.3 per cent.

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 10-21.

Of the 59 routes which met the criteria for on time performance reporting in November 2024, the Townsville-Cairns route had the highest percentage of on time arrivals (90.1 per cent), while the Adelaide-Gold Coast route had the highest percentage of on time departures (91.8 per cent). The Brisbane-Perth route had the lowest percentage of on time arrivals (40.9 per cent), while the Launceston-Brisbane had the lowest percentage of on time departures (32.5 per cent).

Cancellations were highest on the Melbourne-Sydney route at 5.3 per cent, followed by the Sydney-Melbourne route at 5.2 per cent, the Port Macquarie-Sydney route at 4.8 per cent, the Sydney-Dubbo and Dubbo-Sydney routes at 4.6 per cent and the Sydney-Adelaide route at 4.5 per cent.

Devonport Airport recorded the highest percentage of on time arrivals (84.7 per cent), while Port Lincoln Airport had the highest percentage of on time departures (85.0 per cent). Perth Airport recorded the lowest percentage of on time arrivals (54.8 per cent), while Broome Airport had the lowest percentage of on time departures (50.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for November 2024

Figure 1: Total Industry On Time Performance by month from November 2021