Airline On Time Performance Statistics—Monthly
Summary—January 2025
For January 2025, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 75.8 per cent for on time arrivals and 75.8 per cent for on time departures. The cancellation rate for the month was 2.1 per cent. The equivalent figures for January 2024 were 73.4 per cent for on time arrivals, 74.2 per cent for on time departures and 3.1 per cent for cancellations.
This month’s on time arrivals figure was lower than the long term average performance for all routes (80.7 per cent) and the on time departures figure was also lower than the long term average (81.8 per cent). The rate of cancellations was lower than the long term average of 2.2 per cent.
The Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 76.9 per cent for on time arrivals while the Qantas network (Qantas and QantasLink combined operations) recorded 75.6 per cent. Skytrans achieved the highest on time arrivals at 90.6 per cent, followed by Hinterland at 88.2 per cent, Rex Airlines at 80.4 per cent, QantasLink at 77.9 per cent, Virgin Australia at 77.1 per cent, Qantas at 72.3 per cent, Virgin Australia Regional Airlines at 71.6 per cent and Jetstar at 69.7 per cent.
The Virgin Australia network recorded 77.7 per cent for on time departures while the Qantas network recorded 75.6 per cent. Hinterland achieved the highest level of on time departures for January 2025 at 93.0 per cent, followed by Skytrans at 90.6 per cent, Rex Airlines at 83.4 per cent, QantasLink at 78.3 per cent, Virgin Australia at 78.0 per cent, Qantas at 71.6 per cent, Virgin Australia Regional Airlines at 68.2 per cent and Jetstar at 66.8 per cent.
Skytrans recorded the highest percentage of cancellations at 16.3 per cent during the month, followed by Qantas at 2.8 per cent, Jetstar at 2.3 per cent, QantasLink and Virgin Australia Regional Airlines both at 2.1 per cent, Rex Airlines at 2.0 per cent, Virgin Australia at 0.8 per cent and Hinterland at 0.3 per cent.
Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 10-21.
Of the 59 routes which met the criteria for on time performance reporting in January 2025, the Adelaide-Gold Coast route had the highest percentage of on time arrivals (93.0 per cent) and the highest percentage of on time departures (97.7 per cent). The Proserpine-Brisbane route had the lowest percentage of on time arrivals (52.6 per cent), while the Launceston-Brisbane route had the lowest percentage of on time departures (53.1 per cent).
Cancellations were highest on the Canberra-Sydney route at 6.1 per cent, followed by the Sydney-Canberra route at 5.3 per cent, the Broome-Perth route at 5.1 per cent, the Sydney-Port Macquarie route at 4.9 per cent and the Adelaide-Sydney and Sydney-Adelaide routes at 4.8 per cent.
Port Lincoln Airport recorded the highest percentage of on time arrivals (89.5 per cent) and the highest percentage of on time departures (90.5 per cent). Proserpine Airport recorded the lowest percentage of on time arrivals (63.2 per cent), while Broome Airport had the lowest percentage of on time departures (53.6 per cent). These figures only refer to reported routes and do not cover all flights at these airports.
Table 1: Total Industry On Time performance for January 2025
Reporting Airlines | Sectors Scheduled | Arrivals On Time % | Departures On Time % | Cancellations % |
---|---|---|---|---|
Hinterland | 1,332 | 88.2 | 93.0 | 0.3 |
Jetstar | 9,144 | 69.7 | 66.8 | 2.3 |
Qantas—all QF designated services | 17,580 | 75.6 | 75.6 | 2.4 |
Rex Airlines | 3,721 | 80.4 | 83.4 | 2.0 |
Skytrans | 800 | 90.6 | 90.6 | 16.3 |
Virgin Australia—all VA designated services | 12,116 | 76.9 | 77.7 | 0.9 |
All Airlines | 44,693 | 75.8 | 75.8 | 2.1 |
Individual operating entities | ||||
Qantas | 7,133 | 72.3 | 71.6 | 2.8 |
QantasLink | 10,447 | 77.9 | 78.3 | 2.1 |
Virgin Australia | 11,728 | 77.1 | 78.0 | 0.8 |
Virgin Australia Regional Airlines | 388 | 71.6 | 68.2 | 2.1 |