Airline On Time Performance Statistics —Monthly

Summary—June 2017

For June 2017, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 85.0 per cent for on time arrivals and 85.3 per cent for on time departures.  Cancellations represented 1.4 per cent of all scheduled flights.  The equivalent figures for June 2016 were 82.5 per cent for on time arrivals, 83.9 per cent for on time departures and 2.2 per cent for cancellations.

This month’s on time arrivals figure was higher than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also higher than the long term average (84.2 per cent). The rate of cancellations was the same as the long term average of 1.4 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 89.5 per cent followed by Virgin Australia at 87.1 per cent, Jetstar at 80.7 per cent and Tigerair Australia at 73.2 per cent. Of the regional airlines, Virgin Australia Regional Airlines recorded 87.7 per cent for on time arrivals, followed by QantasLink at 86.5 per cent and Regional Express at 81.3 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 87.9 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 87.1 per cent.

Qantas also achieved the highest level of on time departures among the major domestic airlines for June 2017 at 90.5 per cent, followed by Virgin Australia at 88.2 per cent, Jetstar at 77.2 per cent and Tigerair Australia at 74.1 per cent.  Of the regional airlines, Virgin Australia Regional Airlines recorded 89.1 per cent, followed by QantasLink at 86.4 per cent and Regional Express at 83.8 per cent. Both the Qantas network and the Virgin Australia network recorded 88.2 per cent for on time departures.

QantasLink recorded the highest percentage of cancellations (2.6 per cent) during the month, followed by Tigerair Australia (2.1 per cent), Regional Express (1.7 per cent), Virgin Australia (1.1 per cent), Qantas and Jetstar (both at 0.7 per cent) and Virgin Australia Regional Airlines (0.4 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 65 routes are shown on pages 10-22.

Of the 65 routes which met the criteria for on time performance reporting in June 2017, the Hamilton Island-Brisbane route had the highest percentage of on time arrivals (97.0 per cent) and the Alice Springs-Darwin route recorded the highest percentage of on time departures (97.3 per cent). The Albury‑Sydney route had the lowest percentage of on time arrivals (64.8 per cent) and the Townsville-Sydney route had the lowest percentage of on time departures (61.5 per cent). 

Cancellations were highest on the Armidale-Sydney route at 9.0 per cent, followed by the Sydney-Hamilton Island route at 7.1 per cent, the Port Hedland-Perth and Canberra-Sydney routes at 5.9 per cent, the Hamilton Island-Sydney route at 5.4 per cent and the Sydney-Canberra route at 5.3 per cent.

Port Lincoln Airport recorded the highest percentage of on time arrivals (95.5 per cent) and the highest percentage of on time departures (also 95.5 per cent). Albury Airport recorded the lowest percentage of on time arrivals (68.1 per cent) and the lowest percentage of on time departures (66.8 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for June 2017
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6415 6372 5142 80.7 4918 77.2 43 0.7
Qantas 8618 8554 7652 89.5 7738 90.5 64 0.7
QantasLink 10320 10047 8695 86.5 8676 86.4 273 2.6
Regional Express 6359 6253 5086 81.3 5239 83.8 106 1.7
Tigerair Australia 2382 2333 1707 73.2 1729 74.1 49 2.1
Virgin Australia 10962 10840 9438 87.1 9556 88.2 122 1.1
Virgin Australia Regional Airlines 737 734 644 87.7 654 89.1 3 0.4
All Airlines 45793 45133 38364 85.0 38510 85.3 660 1.4
Qantas - all QF designated services 18938 18601 16347 87.9 16414 88.2 337 1.8
Virgin Australia - all VA designated services 11699 11574 10082 87.1 10210 88.2 125 1.1

 

Figure 1: Total Industry On Time Performance by month from June 2014