Airline On Time Performance Statistics —Monthly

Summary—July 2018

For July 2018, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 73.5 per cent for on time arrivals and 75.3 per cent for on time departures.  Cancellations represented 2.3 per cent of all scheduled flights.  The equivalent figures for July 2017 were 79.0 per cent for on time arrivals, 79.9 per cent for on time departures and 1.9 per cent for cancellations.


This month’s on time arrivals figure was significantly lower than the long term average performance for all routes (82.6 per cent) and the on time departures figure was also significantly lower than the long term average (84.0 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.


Qantas achieved the highest on time arrivals among the major domestic airlines at 75.1 per cent followed by Virgin Australia at 71.2 per cent, Jetstar at 68.5 per cent and Tigerair Australia at 63.0 per cent. Of the regional airlines, QantasLink recorded 82.6 per cent for on time arrivals, followed by Regional Express at 72.3 per cent and Virgin Australia Regional Airlines at 63.3 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 79.0 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 70.7 per cent.


Qantas achieved the highest level of on time departures among the major domestic airlines for July 2018 at 77.7 per cent, followed by Virgin Australia at 74.1 per cent, Jetstar at 67.2 per cent and Tigerair Australia at 66.7 per cent.  Of the regional airlines, QantasLink recorded 83.7 per cent for on time departures, followed by Regional Express at 75.4 per cent and Virgin Australia Regional Airlines at 66.5 per cent. The Qantas network recorded 80.9 per cent for on time departures while the Virgin Australia network recorded 73.6 per cent.


Virgin Australia Regional Airlines recorded the highest percentage of cancellations (4.4 per cent) during the month, followed by Jetstar (3.5 per cent), Tigerair Australia (2.6 per cent), Qantas (2.2 per cent), Virgin Australia and Regional Express (both at 2.1 per cent) and QantasLink (1.7 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-23.


Of the 66 routes which met the criteria for on time performance reporting in July 2018, the Brisbane-Emerald and Emerald-Brisbane routes had the highest percentage of on time arrivals (both at 92.9 per cent) and the Darwin-Alice Springs route had the highest percentage of on time departures (93.8 per cent). The Brisbane-Mount Isa route had the lowest percentage of on time arrivals (42.1 per cent) and the Ayers Rock-Sydney route had the lowest percentage of on time departures (38.7 per cent). 


Cancellations were highest on the Sydney-Melbourne route at 8.0 per cent, followed by the Melbourne-Sydney route at 7.9 per cent, the Armidale-Sydney, Geraldton-Perth and Perth Geraldton routes at 5.0 per cent, the Kalgoorlie-Perth route at 4.5 per cent and the Port Lincoln-Adelaide and Adelaide-Sydney routes at 3.7 per cent.


Emerald Airport recorded the highest percentage of on time arrivals (92.9 per cent) and the highest percentage of on time departures (93.5 per cent). Mount Isa Airport recorded the lowest percentage of on time arrivals (42.1 per cent) followed by Perth Airport (61.6 per cent) and Melbourne Airport (62.7 per cent). Ayers Rock Airport recorded the lowest percentage of on time departures (38.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports. 

Table 1: Total Industry On Time Performance for July 2018
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 8075 7789 5336 68.5 5234 67.2 286 3.5
Qantas 9096 8897 6680 75.1 6917 77.7 199 2.2
QantasLink 10088 9918 8192 82.6 8302 83.7 170 1.7
Regional Express 6173 6042 4369 72.3 4553 75.4 131 2.1
Tigerair Australia 2427 2364 1489 63.0 1576 66.7 63 2.6
Virgin Australia 12067 11808 8404 71.2 8754 74.1 259 2.1
Virgin Australia Regional Airlines 836 799 506 63.3 531 66.5 37 4.4
All Airlines 48762 47617 34976 73.5 35867 75.3 1145 2.3
Qantas - all QF designated services 19184 18815 14872 79.0 15219 80.9 369 1.9
Virgin Australia - all VA designated services 12903 12607 8910 70.7 9285 73.6 296 2.3

 

Figure 1: Total Industry On Time Performance by month from July 2015