Airline On Time Performance Statistics —Monthly

Summary—February 2017

For February 2017, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.8 per cent for on time arrivals and 84.0 per cent for on time departures.  Cancellations represented 1.8 per cent of all scheduled flights.  The equivalent figures for February 2016 were 90.3 per cent for both arrivals and departures and 1.3 per cent for cancellations.

This month’s on time arrivals figure was the same as the long term average performance for all routes (82.8 per cent) and the on time departures figure was slightly lower than the long term average (84.2 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 87.6 per cent followed by Virgin Australia at 85.9 per cent, Jetstar at 75.8 per cent and Tigerair Australia at 67.7 per cent. Of the regional airlines, QantasLink recorded 84.8 per cent for on time arrivals, followed by Virgin Australia Regional Airlines at 81.7 per cent and Regional Express at 79.4 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 86.1 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 85.7 per cent.

Qantas also achieved the highest level of on time departures for February 2017 at 89.6 per cent, followed by Virgin Australia at 87.6 per cent, Jetstar at 73.6 per cent and Tigerair Australia at 67.0 per cent.  Of the regional airlines, QantasLink recorded 85.7 per cent, followed by Virgin Australia Regional Airlines at 83.8 per cent and Regional Express at 83.5 per cent. The Qantas network recorded 87.5 per cent for on time departures while the Virgin Australia network recorded 87.4 per cent.

QantasLink recorded the highest percentage of cancellations (2.6 per cent) during the month, followed by Virgin Australia (2.2 per cent), Jetstar and Virgin Australia Regional Airlines (both at 2.0 per cent), Tigerair Australia (1.7 per cent), Qantas (1.0 per cent) and Regional Express (0.6 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in February 2017, the Adelaide-Alice Springs route had the highest percentage of on time arrivals (97.5 per cent) and the highest percentage of on time departures (also 97.5 per cent). The Launceston‑Sydney route had the lowest percentage of on time arrivals (59.5 per cent) and the lowest percentage of on time departures (also 59.5 per cent). 

Cancellations were highest on the Canberra-Sydney route at 6.3 per cent, followed by the Karratha-Perth route at 6.1 per cent, the Darwin-Alice Springs route at 6.0 percent, the Perth‑Karratha route at 5.7 per cent and the Sydney-Canberra route at 5.5 per cent.

Mount Isa Airport recorded the highest percentage of on time arrivals (95.6 per cent) and Port Lincoln Airport recorded the highest percentage of on time departures (95.5 per cent). Port Macquarie Airport recorded the lowest percentage of on time arrivals (66.3 per cent) and the lowest percentage of on time departures (64.9 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for February 2017
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6200 6075 4604 75.8 4472 73.6 125 2.0
Qantas 8390 8304 7276 87.6 7437 89.6 86 1.0
QantasLink 9626 9375 7953 84.8 8030 85.7 251 2.6
Regional Express 5719 5687 4517 79.4 4751 83.5 32 0.6
Tigerair Australia 2049 2015 1364 67.7 1350 67.0 34 1.7
Virgin Australia 10967 10726 9210 85.9 9394 87.6 241 2.2
Virgin Australia Regional Airlines 597 585 478 81.7 490 83.8 12 2.0
All Airlines 43548 42767 35402 82.8 35924 84.0 781 1.8
Qantas - all QF designated services 18016 17679 15229 86.1 15467 87.5 337 1.9
Virgin Australia - all VA designated services 11564 11311 9688 85.7 9884 87.4 253 2.2

 

Figure 1: Total Industry On Time Performance by month from February 2014