Airline On Time Performance Statistics —Monthly

Summary—August 2017

For August 2017, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.0 per cent for on time arrivals and 83.6 per cent for on time departures.  Cancellations represented 1.9 per cent of all scheduled flights.  The equivalent figures for August 2016 were 87.5 per cent for on time arrivals, 88.4 per cent for on time departures and 1.5 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also lower than the long term average (84.1 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 82.8 per cent followed by Virgin Australia at 82.3 per cent, Jetstar at 80.1 per cent and Tigerair Australia at 73.3 per cent. Of the regional airlines, Virgin Australia Regional Airlines recorded 86.9 per cent for on time arrivals, followed by QantasLink at 85.7 per cent and Regional Express at 79.2 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 84.4 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 82.6 per cent.

Virgin Australia achieved the highest level of on time departures among the major domestic airlines for August 2017 at 85.5 per cent, followed by Qantas at 85.1 per cent, Jetstar at 78.2 per cent and Tigerair Australia at 75.8 per cent.  Of the regional airlines, Virgin Australia Regional Airlines recorded 88.6 per cent, followed by QantasLink at 86.2 per cent and Regional Express at 82.0 per cent. Both the Qantas network and the Virgin Australia network recorded 85.7 per cent for on time departures.

Tigerair Australia recorded the highest percentage of cancellations (2.6 per cent) during the month, followed by QantasLink and Virgin Australia (both at 2.5 per cent), Qantas (1.5 per cent), Regional Express (1.4 per cent), Jetstar (0.8 per cent), and Virgin Australia Regional Airlines (0.1 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 65 routes are shown on pages 10-22.

Of the 65 routes which met the criteria for on time performance reporting in August 2017, the Alice Springs-Darwin and Darwin-Alice Springs routes had the highest percentage of on time arrivals (both 97.4 per cent) and the Alice Springs-Darwin and Darwin-Alice Springs routes also recorded the highest percentage of on time departures (both 96.1 per cent). The Cairns‑Melbourne route had the lowest percentage of on time arrivals (61.0 per cent) and the Ayers Rock-Sydney route had the lowest percentage of on time departures (56.5 per cent). 

Cancellations were highest on the Sydney-Canberra route at 6.1 per cent, followed by the Canberra-Sydney route at 5.9 per cent, the Sydney-Melbourne route at 5.1 percent, the Melbourne-Sydney route at 4.9 per cent and the Port Macquarie-Sydney and Sydney-Port Macquarie routes at 4.6 per cent.

Moranbah Airport recorded the highest percentage of on time arrivals (95.0 per cent) and the highest percentage of on time departures (95.6 per cent). Ayers Rock Airport recorded the lowest percentage of on time arrivals (64.5 per cent) and the lowest percentage of on time departures (56.5 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for August 2017
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6617 6562 5256 80.1 5133 78.2 55 0.8
Qantas 9283 9140 7572 82.8 7778 85.1 143 1.5
QantasLink 10812 10541 9031 85.7 9083 86.2 271 2.5
Regional Express 6808 6710 5317 79.2 5502 82.0 98 1.4
Tigerair Australia 2549 2484 1821 73.3 1883 75.8 65 2.6
Virgin Australia 12032 11731 9655 82.3 10031 85.5 301 2.5
Virgin Australia Regional Airlines 758 757 658 86.9 671 88.6 1 0.1
All Airlines 48859 47925 39310 82.0 40081 83.6 934 1.9
Qantas - all QF designated services 20095 19681 16603 84.4 16861 85.7 414 2.1
Virgin Australia - all VA designated services 12790 12488 10313 82.6 10702 85.7 302 2.4

 

Figure 1: Total Industry On Time Performance by month from August 2014