Airline On Time Performance Statistics —Monthly

Summary—January 2017

For January 2017, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 87.6 per cent for on time arrivals and 87.2 per cent for on time departures.  Cancellations represented 1.1 per cent of all scheduled flights.  The equivalent figures for January 2016 were 84.4 per cent for both arrivals and departures and 2.1 per cent for cancellations.

This month’s on time arrivals figure was higher than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also higher than the long term average (84.2 per cent). The rate of cancellations was lower than the long term average of 1.4 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 91.7 per cent followed by Virgin Australia at 91.6 per cent, Jetstar at 81.2 per cent and Tigerair Australia at 79.0 per cent. Of the regional airlines, Virgin Australia Regional Airlines recorded 90.3 per cent for on time arrivals, followed by Regional Express at 89.2 per cent and QantasLink at 86.1 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 88.7 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 91.6 per cent.

Virgin Australia achieved the highest level of on time departures for January 2017 at 91.7 per cent, followed by Qantas at 91.5 per cent, Tigerair Australia at 77.5 per cent and Jetstar at 76.4 per cent.  Of the regional airlines, Regional Express and Virgin Australia Regional Airlines recorded 92.1 per cent, followed by QantasLink at 86.6 per cent. The Qantas network recorded 88.9 per cent for on time departures while the Virgin Australia network recorded 91.7 per cent.

QantasLink recorded the highest percentage of cancellations (2.2 per cent) during the month, followed by Virgin Australia Regional Airlines (2.0 per cent), Tigerair Australia (1.5 per cent), Jetstar (1.0 per cent), Virgin Australia (0.9 per cent), Qantas (0.5 per cent) and Regional Express (0.2 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in January 2017, the Sydney-Ayers Rock route had the highest percentage of on time arrivals (98.1 per cent) and the Brisbane-Hobart route had the highest percentage of on time departures (98.5 per cent). The Townsville-Sydney route had the lowest percentage of on time arrivals (68.5 per cent) and the Sydney-Townsville route had the lowest percentage of on time departures (65.5 per cent). 

Cancellations were highest on the Karratha-Perth route at 6.5 per cent, followed by the Proserpine-Brisbane and Brisbane-Proserpine routes at 6.3 per cent, the Perth-Karratha route at 3.6 percent, the Port Hedland-Perth route at 3.3 per cent and the Canberra-Sydney route at 3.1 per cent.

Ayers Rock Airport recorded the highest percentage of on time arrivals (98.1 per cent) and Newman Airport recorded the highest percentage of on time departures (94.4 per cent). Armidale Airport recorded the lowest percentage of on time arrivals (77.4 per cent) and Ballina Airport and Sunshine Coast Airport both recorded the lowest percentage of on time departures (75.5 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for January 2017
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 8481 8398 6816 81.2 6412 76.4 83 1.0
Qantas 8543 8498 7796 91.7 7777 91.5 45 0.5
QantasLink 9921 9702 8354 86.1 8406 86.6 219 2.2
Regional Express 5483 5474 4881 89.2 5040 92.1 9 0.2
Tigerair Australia 2460 2423 1914 79.0 1878 77.5 37 1.5
Virgin Australia 11519 11411 10458 91.6 10465 91.7 108 0.9
Virgin Australia Regional Airlines 655 642 580 90.3 591 92.1 13 2.0
All Airlines 47062 46548 40799 87.6 40569 87.2 514 1.1
Qantas - all QF designated services 18464 18200 16150 88.7 16183 88.9 264 1.4
Virgin Australia - all VA designated services 12174 12053 11038 91.6 11056 91.7 121 1.0

 

Figure 1: Total Industry On Time Performance by month from January 2014