Airline On Time Performance Statistics —Monthly

Summary—February 2019

For February 2019, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.9 per cent for on time arrivals and 84.3 per cent for on time departures. Cancellations represented 1.9 per cent of all scheduled flights. The equivalent figures for February 2018 were 84.3 per cent for on time arrivals, 85.5 per cent for on time departures and 1.3 per cent for cancellations.


This month’s on time arrivals figure was higher than the long term average performance for all routes (82.5 per cent) and the on time departures figure was also higher than the long term average (83.8 per cent). The rate of cancellations was higher than the long term average of 1.5 per cent.


Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 85.7 per cent followed by Qantas at 83.2 per cent, Jetstar at 78.1 per cent and Tigerair Australia at 71.0 per cent. Of the regional airlines, QantasLink recorded 85.4 per cent for on time arrivals, followed by Regional Express at 83.1 per cent and Virgin Australia Regional Airlines at 79.6 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 84.4 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 85.4 per cent.


Virgin Australia also achieved the highest level of on time departures among the major domestic airlines for February 2019 at 88.0 per cent, followed by Qantas at 84.8 per cent, Jetstar at 76.3 per cent and Tigerair Australia at 70.4 per cent. Of the regional airlines, Regional Express recorded 86.9 per cent for on time departures, followed by QantasLink at 86.6 per cent and Virgin Australia Regional Airlines at 84.2 per cent. The Qantas network recorded 85.7 per cent for on time departures while the Virgin Australia network recorded 87.7 per cent.


Tigerair Australia recorded the highest percentage of cancellations (5.6 per cent) during the month, followed by Qantas (2.3 per cent), QantasLink (2.2 per cent), Jetstar (1.8 per cent), Virgin Australia (1.5 per cent), Virgin Australia Regional Airlines (0.7 per cent) and Regional Express (0.6 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 65 routes are shown on pages 10-23.


Of the 65 routes which met the criteria for on time performance reporting in February 2019, the Bundaberg-Brisbane route had the highest percentage of on time arrivals (97.8 per cent) and the Brisbane-Bundaberg and Bundaberg-Brisbane routes had the highest percentage of on time departures (both at 95.7 per cent). The Launceston-Sydney route had the lowest percentage of on time arrivals (56.3 per cent) and the lowest percentage of on time departures (61.3 per cent). 


Cancellations were highest on the Proserpine-Sydney and Sydney-Proserpine routes at 7.1 per cent, followed by the Townsville-Brisbane route at 6.8 per cent, the Brisbane-Townsville route at 6.5 per cent, the Brisbane-Proserpine, Cairns-Townsville and Proserpine-Brisbane routes at 5.9 per cent and the Sydney-Melbourne and Melbourne-Sydney routes at 5.4 per cent.


Bundaberg Airport recorded the highest percentage of on time arrivals (95.7 per cent) and the highest percentage of on time departures (also 95.7 per cent). Ballina Airport recorded the lowest percentage of on time arrivals (67.2 per cent) and Ayers Rock Airport recorded the lowest percentage of on time departures (69.2 per cent). These figures only refer to reported routes and do not cover all flights at these airports. .   

Table 1: Total Industry On Time Performance for February 2019
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6080 5969 4661 78.1 4556 76.3 111 1.8
Qantas 8099 7915 6587 83.2 6708 84.8 184 2.3
QantasLink 9489 9283 7924 85.4 8038 86.6 206 2.2
Regional Express 5532 5501 4572 83.1 4778 86.9 31 0.6
Tigerair Australia 2155 2035 1445 71.0 1433 70.4 120 5.6
Virgin Australia 10879 10714 9185 85.7 9423 88.0 165 1.5
Virgin Australia Regional Airlines 681 676 538 79.6 569 84.2 5 0.7
All Airlines 42915 42093 34912 82.9 35505 84.3 822 1.9
Qantas - all QF designated services 17588 17198 14511 84.4 14746 85.7 390 2.2
Virgin Australia - all VA designated services 11560 11390 9723 85.4 9992 87.7 170 1.5

 

Figure 1: Total Industry On Time Performance by month from February 2016