Airline On Time Performance Statistics —Monthly

Summary—April 2018

For April 2018, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 83.2 per cent for on time arrivals and 83.1 per cent for on time departures.  Cancellations represented 1.2 per cent of all scheduled flights.  The equivalent figures for April 2017 were 85.4 per cent for on time arrivals, 85.1 per cent for on time departures and 2.1 per cent for cancellations.


This month’s on time arrivals figure was higher than the long term average performance for all routes (82.7 per cent) but the on time departures figure was lower than the long term average (84.0 per cent). The rate of cancellations was lower than the long term average of 1.4 per cent.


Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 85.2 per cent followed by Qantas at 83.0 per cent, Jetstar at 79.9 per cent and Tigerair Australia at 69.0 per cent. Of the regional airlines, QantasLink recorded 88.3 per cent for on time arrivals, followed by Regional Express at 82.1 per cent and Virgin Australia Regional Airlines at 80.1 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 85.8 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 84.9 per cent.


Virgin Australia also achieved the highest level of on time departures among the major domestic airlines for April 2018 at 85.6 per cent, followed by Qantas at 81.8 per cent, Jetstar at 77.3 per cent and Tigerair Australia at 69.2 per cent.  Of the regional airlines, QantasLink recorded 88.2 per cent for on time departures, followed by Regional Express at 85.6 per cent and Virgin Australia Regional Airlines at 81.8 per cent. The Qantas network recorded 85.1 per cent for on time departures while the Virgin Australia network recorded 85.4 per cent.


Virgin Australia Regional Airlines recorded the highest percentage of cancellations (3.0 per cent) during the month, followed by Tigerair Australia (2.7 per cent), Qantas (1.4 per cent), Jetstar and Regional Express (both at 1.0 per cent) and QantasLink and Virgin Australia (both at 0.9 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-23.


Of the 66 routes which met the criteria for on time performance reporting in April 2018, the Cairns-Townsville route had the highest percentage of on time arrivals (96.8 per cent) and the highest percentage of on time departures (97.4 per cent). The Melbourne-Townsville route had the lowest percentage of on time arrivals (63.6 per cent) and the Townsville-Melbourne route had the lowest percentage of on time departures (52.3 per cent). 


Cancellations were highest on the Hamilton Island-Sydney and Sydney-Hamilton Island routes at 8.4 per cent, followed by the Brisbane-Hamilton Island and Hamilton Island-Brisbane routes at 5.0 per cent, the Adelaide-Alice Springs and Alice Springs-Adelaide routes at 3.9 per cent, the Alice Springs-Darwin and Darwin-Alice Springs routes at 3.7 per cent and the Sydney Melbourne route at 3.0 per cent.


Kalgoorlie Airport recorded the highest percentage of on time arrivals (92.5 per cent) and Alice Springs Airport recorded the highest percentage of on time departures (92.1 per cent). Melbourne Airport recorded the lowest percentage of on time arrivals (76.1 per cent) and Sunshine Coast Airport recorded the lowest percentage of on time departures (69.4 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

 

Table 1: Total Industry On Time Performance for April 2018
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 7962 7879 6294 79.9 6090 77.3 83 1.0
Qantas 8775 8654 7187 83.0 7078 81.8 121 1.4
QantasLink 9480 9392 8289 88.3 8281 88.2 88 0.9
Regional Express 5828 5772 4739 82.1 4940 85.6 56 1.0
Tigerair Australia 2401 2336 1612 69.0 1617 69.2 65 2.7
Virgin Australia 11099 10999 9374 85.2 9419 85.6 100 0.9
Virgin Australia Regional Airlines 789 765 613 80.1 626 81.8 24 3.0
All Airlines 46334 45797 38108 83.2 38051 83.1 537 1.2
Qantas - all QF designated services 18255 18046 15476 85.8 15359 85.1 209 1.1
Virgin Australia - all VA designated services 11888 11764 9987 84.9 10045 85.4 124 1.0

 

Figure 1: Total Industry On Time Performance by month from April 2015