Airline On Time Performance Statistics —Monthly

Summary—May 2015

For May 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 86.6 per cent for on time arrivals and 88.0 per cent for on time departures.  Cancellations represented 1.7 per cent of all scheduled flights.  The equivalent figures for May 2014 were 87.1 per cent for arrivals, 88.4 per cent for departures and 1.2 per cent for cancellations.

This month’s figures were above the long term average performance for all routes (82.4 per cent for arrivals and 83.9 per cent for departures). The rate of cancellations was higher than the long term average of 1.3 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 89.6 per cent, followed by Virgin Australia at 88.8 per cent, Jetstar at 84.3 per cent and Tigerair at 82.2 per cent. Regional Express was the best performing regional airline for on time arrivals at 86.0 per cent, followed by QantasLink at 85.1 per cent and Virgin Australia Regional Airlines at 83.4 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 87.3 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 87.8 per cent.

Qantas also achieved the highest level of on time departures for May 2015 at 90.8 per cent, followed by Virgin Australia at 90.3 per cent, Tigerair at 84.6 per cent and Jetstar at 84.0 per cent.  The regional airlines were led by Regional Express at 88.5 per cent, followed by QantasLink at 86.8 per cent and Virgin Australia Regional Airlines at 84.7 per cent. The Qantas network recorded 88.7 per cent for on time departures while the Virgin Australia network recorded 89.2 per cent.

QantasLink had the highest percentage of cancellations (2.6 per cent) during the month, followed by Virgin Australia (2.4 per cent), Jetstar (1.5 per cent), Tigerair (also 1.5 per cent), Virgin Australia Regional Airlines (1.3 per cent), Qantas (also 1.3 per cent) and Regional Express (0.2 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 62 routes are shown on pages 10-21.

Of the 62 routes which met the criteria for on time performance reporting in May 2015, the Perth-Darwin route had the highest percentage of on time arrivals (100.0 per cent) and the highest percentage of on time departures (98.6 per cent). The Port Macquarie-Sydney route had the lowest percentage of on time arrivals (64.5 per cent) and the Hamilton Island-Sydney route had the lowest percentage of on time departures (69.0 per cent).

Cancellations were highest on the Canberra-Sydney route at 5.5 per cent, followed by the Sydney-Canberra route at 5.0 per cent, the Sydney-Melbourne route at 4.8 percent, the Melbourne-Sydney route at 4.5 per cent and the Brisbane-Rockhampton route at 4.3 per cent.

Newman Airport recorded the highest percentage of on time arrivals (97.8 per cent) and the highest percentage of on time departures (97.2 per cent). Ayers Rock Airport recorded the lowest percentage of on time arrivals (69.4 per cent) and Port Macquarie Airport recorded the lowest percentage of on time departures (72.1 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for May 2015
  Sectors Arrivals On Time Deaprtures On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 6423 6327 5336 84.3 5316 84.0 96 1.5
Qantas 9680 9551 8554 89.6 8669 90.8 129 1.3
QantasLink 10385 10114 8605 85.1 8782 86.8 271 2.6
Regional Express 6055 6044 5196 86.0 5346 88.5 11 0.2
Tigerair 1942 1913 1573 82.2 1618 84.6 29 1.5
Virgin Australia 11098 10830 9616 88.8 9779 90.3 268 2.4
Virgin Australia Regional Airlines 2598 2563 2138 83.4 2171 84.7 35 1.3
All Airlines 48181 47342 41018 86.6 41681 88.0 839 1.7
Qantas - all QF designated services 20065 19665 17159 87.3 17451 88.7 400 2.0
Virgin Australia - all VA designated services 13696 13393 11754 87.8 11950 89.2 303 2.2

Figure 1: Total Industry On Time Performance by month from May 2012