Airline On Time Performance Statistics —Monthly

Summary—August 2016

For August 2016, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 87.5 per cent for on time arrivals and 88.4 per cent for on time departures.  Cancellations represented 1.5 per cent of all scheduled flights.  The equivalent figures for August 2015 were 89.2 per cent for arrivals, 89.7 per cent for departures and 1.6 per cent for cancellations.

This month’s on time arrivals figure was higher than the long term average performance for all routes (82.8 per cent) and the on time departures figure was also higher than the long term average (84.2 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 89.4 per cent followed by Qantas at 89.2 per cent, Tigerair Australia at 87.1 per cent and Jetstar at 83.6 per cent. Of the regional airlines, QantasLink recorded 87.8 per cent for on time arrivals, followed by Regional Express at 86.6 per cent and Virgin Australia Regional Airlines at 75.9 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 88.5 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 88.7 per cent.

Virgin Australia also achieved the highest level of on time departures for August 2016 at 90.9 per cent, followed by Qantas at 90.3 per cent, Tigerair Australia at 89.1 per cent and Jetstar at 80.4 per cent.  Of the regional airlines, Regional Express recorded 89.4 per cent, followed by QantasLink at 88.6 per cent and Virgin Australia Regional Airlines at 80.7 per cent. The Qantas network recorded 89.4 per cent for on time departures while the Virgin Australia network recorded 90.4 per cent.

Virgin Australia had the highest percentage of cancellations (2.4 per cent) during the month, followed by QantasLink (1.7 per cent), Jetstar (1.4 per cent), Qantas (1.1 per cent), Virgin Australia Regional Airlines (0.7 per cent), Regional Express (0.5 per cent) and Tigerair Australia (0.1 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-22.

Of the 66 routes which met the criteria for on time performance reporting in August 2016, the Brisbane-Hobart route had the highest percentage of on time arrivals (98.3 per cent) and the Darwin-Alice Springs route had the highest percentage of on time departures (97.3 per cent). The Cairns-Melbourne route had the lowest percentage of on time arrivals (72.4 per cent) and the Hamilton Island‑Sydney route had the lowest percentage of on time departures (67.0 per cent). 

Cancellations were highest on the Sydney-Melbourne, Canberra-Sydney and Melbourne-Sydney routes at 4.4 per cent, followed by the Sydney-Canberra route at 4.1 per cent, the Brisbane-Moranbah route at 3.8 per cent, the Karratha-Perth and Gladstone-Brisbane routes at 3.7 per cent and the Brisbane‑Gladstone route at 3.4 per cent.

Newman Airport recorded the highest percentage of on time arrivals (92.9 per cent) and Moranbah Airport recorded the highest percentage of on time departures (93.7 per cent). Armidale Airport recorded the lowest percentage of on time arrivals (77.3 per cent) and Sunshine Coast Airport recorded the lowest percentage of on time departures (76.2 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for August 2016
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6786 6691 5596 83.6 5379 80.4 95 1.4
Qantas 9640 9537 8508 89.2 8609 90.3 103 1.1
QantasLink 10830 10647 9346 87.8 9433 88.6 183 1.7
Regional Express 6917 6880 5960 86.6 6154 89.4 37 0.5
Tigerair Australia 2150 2147 1869 87.1 1912 89.1 3 0.1
Virgin Australia 12870 12555 11224 89.4 11417 90.9 315 2.4
Virgin Australia Regional Airlines 680 675 512 75.9 545 80.7 5 0.7
All Airlines 49873 49132 43015 87.5 43449 88.4 741 1.5
Qantas - all QF designated services 20470 20184 17854 88.5 18042 89.4 286 1.4
Virgin Australia - all VA designated services 13550 13230 11736 88.7 11962 90.4 320 2.4

 

Figure 1: Total Industry On Time Performance by month from August 2013