Airline On Time Performance Statistics —Monthly

Summary—May 2018

For May 2018, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 84.7 per cent for on time arrivals and 85.0 per cent for on time departures.  Cancellations represented 1.4 per cent of all scheduled flights.  The equivalent figures for May 2017 were 87.5 per cent for on time arrivals, 87.4 per cent for on time departures and 1.0 per cent for cancellations.


This month’s on time arrivals figure was higher than the long term average performance for all routes (82.7 per cent) and the on time departures figure was also higher than the long term average (84.0 per cent). The rate of cancellations was the same as the long term average of 1.4 per cent.


Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 87.9 per cent followed by Qantas at 83.8 per cent, Jetstar at 80.3 per cent and Tigerair Australia at 73.1 per cent. Of the regional airlines, QantasLink recorded 90.0 per cent for on time arrivals, followed by Regional Express at 80.7 per cent and Virgin Australia Regional Airlines at 77.7 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 87.0 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 87.2 per cent.


Virgin Australia also achieved the highest level of on time departures among the major domestic airlines for May 2018 at 89.2 per cent, followed by Qantas at 82.8 per cent, Jetstar at 77.8 per cent and Tigerair Australia at 74.9 per cent.  Of the regional airlines, QantasLink recorded 89.9 per cent for on time departures, followed by Regional Express at 83.4 per cent and Virgin Australia Regional Airlines at 80.9 per cent. The Qantas network recorded 86.5 per cent for on time departures while the Virgin Australia network recorded 88.7 per cent.


Tigerair Australia recorded the highest percentage of cancellations (3.5 per cent) during the month, followed by Virgin Australia Regional Airlines (2.5 per cent), Qantas (1.8 per cent), Jetstar (1.5 per cent), QantasLink and Virgin Australia (both at 1.2 per cent) and Regional Express (0.7 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 66 routes are shown on pages 10-23.


Of the 66 routes which met the criteria for on time performance reporting in May 2018, the Darwin-Alice Springs route had the highest percentage of on time arrivals (97.6 per cent) and the highest percentage of on time departures (98.8 per cent). The Brisbane-Mount Isa route had the lowest percentage of on time arrivals (55.3 per cent) and the Townsville-Melbourne route had the lowest percentage of on time departures (51.2 per cent). 


Cancellations were highest on the Sydney-Melbourne route at 4.8 per cent, followed by the Melbourne-Sydney route at 4.7 per cent, the Geraldton-Perth route at 3.0 per cent, the Broome-Perth route at 2.9 per cent and the Brisbane-Sydney and Canberra-Sydney routes at 2.7 per cent.


Emerald Airport recorded the highest percentage of on time arrivals (96.2 per cent) and the highest percentage of on time departures (also 96.2 per cent). Mount Isa Airport recorded the lowest percentage of on time arrivals (55.3 per cent) and Sunshine Coast Airport recorded the lowest percentage of on time departures (73.4 per cent). These figures only refer to reported routes and do not cover all flights at these airports. 

Table 1: Total Industry On Time Performance for May 2018
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6271 6174 4956 80.3 4804 77.8 97 1.5
Qantas 9160 8994 7535 83.8 7451 82.8 166 1.8
QantasLink 9959 9835 8855 90.0 8845 89.9 124 1.2
Regional Express 6272 6229 5027 80.7 5197 83.4 43 0.7
Tigerair Australia 2142 2067 1511 73.1 1548 74.9 75 3.5
Virgin Australia 11639 11496 10102 87.9 10253 89.2 143 1.2
Virgin Australia Regional Airlines 810 790 614 77.7 639 80.9 20 2.5
All Airlines 46253 45585 38600 84.7 38737 85.0 668 1.4
Qantas - all QF designated services 19119 18829 16390 87.0 16296 86.5 290 1.5
Virgin Australia - all VA designated services 12449 12286 10716 87.2 10892 88.7 163 1.3

 

Figure 1: Total Industry On Time Performance by month from May 2015