Airline On Time Performance Statistics —Monthly

Summary—August 2018

For August 2018, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 80.0 per cent for on time arrivals and 81.5 per cent for on time departures.  Cancellations represented 1.8 per cent of all scheduled flights.  The equivalent figures for August 2017 were 82.0 per cent for on time arrivals, 83.6 per cent for on time departures and 1.9 per cent for cancellations.


This month’s on time arrivals figure was lower than the long term average performance for all routes (82.6 per cent) and the on time departures figure was also lower than the long term average (83.9 per cent). The rate of cancellations was higher than the long term average of 1.4 per cent.


Qantas achieved the highest on time arrivals among the major domestic airlines at 83.4 per cent followed by Virgin Australia at 77.9 per cent, Jetstar at 76.2 per cent and Tigerair Australia at 70.9 per cent. Of the regional airlines, QantasLink recorded 84.9 per cent for on time arrivals, followed by Regional Express at 79.9 per cent and Virgin Australia Regional Airlines at 65.0 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 84.2 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 77.1 per cent.


Qantas also achieved the highest level of on time departures among the major domestic airlines for August 2018 at 84.5 per cent, followed by Virgin Australia at 80.3 per cent, Jetstar at 74.1 per cent and Tigerair Australia at 71.8 per cent.  Of the regional airlines, QantasLink recorded 86.7 per cent for on time departures, followed by Regional Express at 83.3 per cent and Virgin Australia Regional Airlines at 67.9 per cent. The Qantas network recorded 85.7 per cent for on time departures while the Virgin Australia network recorded 79.5 per cent.


Virgin Australia Regional Airlines recorded the highest percentage of cancellations (4.4 per cent) during the month, followed by Tigerair Australia (4.0 per cent), Jetstar (2.6 per cent), Virgin Australia (1.8 per cent), Qantas (1.7 per cent) and Regional Express and QantasLink (both at 1.3 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 65 routes are shown on pages 10-23.


Of the 65 routes which met the criteria for on time performance reporting in August 2018, the Brisbane-Proserpine route had the highest percentage of on time arrivals (96.8 per cent) and the highest percentage of on time departures (also 96.8 per cent). The Brisbane-Mount Isa route had the lowest percentage of on time arrivals (42.9 per cent) and the Ayers Rock-Sydney route had the lowest percentage of on time departures (22.6 per cent). 


Cancellations were highest on the Melbourne-Sydney and Sydney-Melbourne routes at 6.0 per cent, followed by the Broome-Perth route at 4.0 per cent, the Geraldton-Perth route at 3.9 per cent, the Brisbane-Hamilton Island and Hamilton Island-Brisbane routes at 3.8 per cent and the Perth-Broome route at 3.5 per cent.


Proserpine Airport recorded the highest percentage of on time arrivals (94.1 per cent) and Bundaberg Airport recorded the highest percentage of on time departures (91.4 per cent). Mount Isa Airport recorded the lowest percentage of on time arrivals (42.9 per cent) and Ayers Rock Airport recorded the lowest percentage of on time departures (22.6 per cent). These figures only refer to reported routes and do not cover all flights at these airports. 

Table 1: Total Industry On Time Performance for August 2018
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6787 6610 5035 76.2 4901 74.1 177 2.6
Qantas 9069 8919 7441 83.4 7539 84.5 150 1.7
QantasLink 10287 10157 8627 84.9 8811 86.7 130 1.3
Regional Express 6611 6525 5213 79.9 5438 83.3 86 1.3
Tigerair Australia 2221 2133 1513 70.9 1532 71.8 88 4.0
Virgin Australia 11973 11759 9159 77.9 9439 80.3 214 1.8
Virgin Australia Regional Airlines 815 779 506 65.0 529 67.9 36 4.4
All Airlines 47763 46882 37494 80.0 38189 81.5 881 1.8
Qantas - all QF designated services 19356 19076 16068 84.2 16350 85.7 280 1.4
Virgin Australia - all VA designated services 12788 12538 9665 77.1 9968 79.5 250 2.0

 

Figure 1: Total Industry On Time Performance by month from August 2015